Outlet Assistant Supervisor

Join Big Bellies as an Outlet Assistant Supervisor and lead our dynamic team in delivering exceptional customer experiences. This key leadership role offers the opportunity to drive operational excellence, develop talent, and implement innovative strategies that elevate our retail standards. You'll be based in Badung, Bali, where you'll oversee daily operations, manage a team of 5-7 employees, and ensure our outlets meet and exceed customer expectations.

Big Bellies is a rapidly growing retail chain known for its commitment to quality and customer satisfaction. With multiple outlets across Bali, we are seeking a proactive and results-driven leader to join our team. In this role, you'll use tools like Salesforce and QuickBooks to streamline operations and Salesforce to manage customer interactions. This is your chance to make a significant impact in a company that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations to ensure smooth and efficient service delivery.
• Manage a team of 5-7 employees, providing guidance and support to achieve individual and collective goals.
• Monitor sales performance and implement strategies to meet or exceed targets.
• Ensure compliance with company policies and procedures.
• Conduct regular staff meetings to address performance issues and provide training.
• Use Salesforce to manage customer interactions and ensure high levels of customer satisfaction.
• Utilize QuickBooks to manage inventory and financial transactions.
• Collaborate with the central office to implement new initiatives and improve operational processes.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a supervisory or management role in the retail industry.
• Proven track record of leadership and team management.
• Strong knowledge of retail operations and customer service best practices.
• Familiarity with Salesforce and QuickBooks.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Certification in Retail Management or a similar field is a plus.

🛠️ Keahlian

Lowongan Terkait