Operations Assistant Manager - Hospitality & Tourism

Join Asticom as an Operations Assistant Manager in the vibrant hospitality and tourism sector of Bali. This dynamic role offers the opportunity to support and enhance business operations while contributing to the delivery of exceptional guest experiences in one of the world's most sought-after destinations.

As an Operations Assistant Manager at Asticom, you will play a pivotal role in ensuring the smooth and efficient running of our operations. You will work closely with the Operations Manager to develop and implement strategies that optimize our daily processes, improve productivity, and enhance the overall guest experience. This role is perfect for a professional looking to leverage their expertise in operations management to make a tangible impact in the bustling hospitality industry of Bali.

📋 Tanggung Jawab Pekerjaan

• Assist in the development and implementation of operational strategies to improve efficiency and productivity.
• Support the Operations Manager in managing and coordinating daily operations, including staff scheduling, inventory management, and resource allocation.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure compliance with health and safety regulations, and maintain a clean and well-organized workspace.
• Assist in the development and implementation of training programs for staff to enhance their skills and knowledge.
• Collaborate with cross-functional teams to ensure seamless integration of operations with other departments.
• Provide exceptional guest service and support to ensure a positive guest experience.
• Contribute to the continuous improvement of operational processes through the implementation of best practices and innovative solutions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in operations management in the hospitality or tourism industry.
• Strong knowledge of operational best practices and industry standards.
• Excellent analytical and problem-solving skills.
• Proficient in using Microsoft Office Suite, including Excel for data analysis.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with property management systems (PMS) such as Opera, Siteminder, or similar is a plus.

🛠️ Keahlian

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